Privacy Policy
This Privacy Policy explains how Domain Homes collects, uses, and shares information about you when you visit our website, contact us, tour our homes, or communicate with us by email or text message.
1.Overview
Domain Homes (“Domain Homes,” “we,” “us,” or “our”), operated by [Legal Entity Name], builds and sells new homes in the Tampa Bay and St. Petersburg, Florida areas. We respect your privacy and are committed to being transparent about the information we collect and how we use it. By using our website or providing your information to us, you agree to the practices described in this policy.
2.Information We Collect
Information you give us
When you submit a form, request information, schedule a tour, register interest in a community, or otherwise contact us, we may collect your name, email address, phone number, mailing address, the community or floor plan you're interested in, your desired timeline and budget range, financing preferences, and any other details you choose to share.
Information collected automatically
When you visit our website, we may automatically collect your IP address, browser and device type, pages viewed, referring website, and similar analytics data through cookies and comparable technologies (see Section 7).
Information from third parties
We may receive information about you from real estate agents and brokers acting on your behalf, listing and advertising platforms (for example, home-search portals you submit inquiries through), our financing and lending partners, and marketing service providers.
3.How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and requests, and schedule and confirm home tours;
- Send you information about homes, communities, availability, pricing, events, and promotions that may interest you, by email and text message;
- Coordinate financing options with our lending partners at your request;
- Personalize your experience and improve our website, homes, and services;
- Maintain the security of our systems and prevent fraud; and
- Comply with our legal obligations and enforce our agreements.
4.Text Messaging (SMS/MMS)
If you provide your mobile phone number and opt in, we may send you text messages related to your interest in Domain Homes.
Your consent to texts. By providing your mobile number and opting in, you consent to receive recurring automated marketing and informational text messages (such as tour reminders, home and community updates, appointment confirmations, and follow-ups) from Domain Homes at the number you provide, including messages sent using an automatic telephone dialing system. Consent is not a condition of purchasing any home, product, or service.
Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe, or HELP for help. Carriers are not liable for delayed or undelivered messages.
We do not sell or share your mobile opt-in or phone number with third parties or affiliates for their own marketing purposes. Text-messaging originator opt-in data and consent are not shared with any third parties except the messaging service providers that help us deliver the messages you've requested.
To stop receiving texts, reply STOP to any message. You may continue to receive messages for a short period while we process your request, and you may still receive non-marketing messages where permitted (for example, to confirm your opt-out).
5.Email Communications
We send transactional emails (such as tour confirmations and responses to your inquiries) and, where you've opted in, marketing emails about homes, communities, and events. Every marketing email includes an unsubscribe link, and you can opt out at any time by clicking it or contacting us. We honor opt-out requests promptly and in accordance with the CAN-SPAM Act. Transactional messages necessary to respond to your requests may continue after you opt out of marketing.
8.Your Choices & Rights
You can:
- Unsubscribe from marketing emails using the link in any email;
- Opt out of texts by replying STOP;
- Ask us to update or correct your information; and
- Request access to or deletion of the personal information we hold about you.
State privacy rights. Depending on where you live, you may have additional rights — such as the right to know, access, correct, delete, or opt out of certain uses of your personal information (for example, under the California Consumer Privacy Act and similar state laws). To exercise any of these rights, contact us using the details in Section 14. We will not discriminate against you for exercising your privacy rights, and we may need to verify your identity before fulfilling your request.
9.Data Retention
We keep your information for as long as needed to provide our services, maintain our business records, and comply with our legal obligations, after which we securely delete or de-identify it.
10.Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11.Children's Privacy
Our website and communications are intended for adults and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.
12.Third-Party Links
Our website may link to third-party sites and services (such as lenders, listing portals, or social media). We are not responsible for their privacy practices, and we encourage you to review their policies.
13.Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll revise the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of our website or services after an update means you accept the revised policy.
14.Contact Us
Questions about this policy or your information? Contact us at:
Domain Homes
[Mailing Address]
Phone: (813) 580-8111
Email: [email protected]
Web: domainhomes.com